Beyond Open Innovation: the Living Lab Way of ICT Innovation

Open innovation becomes very popular nowadays. However, how to involve users in open innovation process and unleash the potential of more real life end users is still not easy. Living Lab is the development of open innovation paradigm which combines the advantages of users and their real life contexts and provides a structure and governance for involving users. In this paper, we propose a Living Lab process model and methods taxonomy. We evaluate the proposed Living Lab model and methods taxonomy by a Living Lab elderly caring case. Finally, we discuss the implications for ICT innovation and future work.